Returning a Homedics® Product

If you’re not entirely happy with your purchase, we’re here to help.

Returns of merchandise purchased from this website may be made within 30 days of receipt for a full refund of cost of the merchandise. The total of your return will be credited to the charge card that you used at the time of your purchase (minus shipping and handling). If the product you received was damaged, defective, or if the wrong item was shipped to you.

Homedics cannot be responsible for lost returns. We recommend using an insured and prepaid method for your return, such as UPS ground or insured USPS for proof of delivery.

To avoid any additional fees, please include all original packing materials, manuals, and accessories with the product. All merchandise must be returned in its original packaging and in sellable condition. Wearable items must be unworn. We recommend you return items via UPS ground or insured USPS for proof of delivery.

A pre-printed return label is included with your original packing slip for your convenience.

No CODs will be accepted.

Typical turnaround time for returns or replacements is 2-4 weeks but may be a bit longer during high volume periods.

Returning Store Purchases

At Homedics, we stand by our products. Each product is created with the highest-quality components and is quality crafted for years of dependable use. We back every product with a warranty. You can refer to your product’s instruction booklet for your warranty information.

If you purchased a Homedics product from a retail store, please return it to the store at which you made the purchase.